Oasis Rheumatology Medical Center
Arthritis, Osteoporosis, Autoimmunity
Patient-Centered Care for Your Needs
FAQ - Frequently Asked Questions
What is Rheumatology?
Rheumatology is a subspecialty of internal medicine with focus on the diagnosis and treatment of rheumatic diseases, musculoskeletal conditions, and autoimmune diseases. These diseases can affect joints, bones, muscles, cartilage, ligaments, and tendons.
How do I contact you?
View Contact Page
How do I schedule an appointment?
Scheduling is done by our office staff. Please call our office at 702-509-7989 for further assistance.
Please have your referring provider fax referrals to: 725-239-7748
Once the fax is received, we will contact you. If you do not hear from us, please call us at 702-509-7989
What insurance plans do you accept?
Medicare PPO (no medicare advantage plans)
Blue Cross Blue Shield PPO (no medicare advantage plans)
Culinary Health
UMR-SHO, Teachers Health Trust, MGM, etc
Dr. Lee is in the processing of credentialing with multiple insurance carriers.
Please contact the office at (702)509-7989 for more information.
Do you see patients with out-of-network benefits or with no insurance?
Yes. Patients will pay for the consult with the doctor at the time of the visit. A receipt will be provided to the patient so the patient can reach out to their insurance for visit reimbursements if their insurance offers it.
Please contact our office at 702-509-7989 for out-of-network and cash rates.
Do I need a referral?
Given the nature of health insurance plans, a referral is necessary to schedule a consult with Dr. Lee.
Please have your referring provider fax referrals to: 725-239-7748
Once the fax is received, we will contact you. If you do not hear from us, please call us at 702-509-7989
Do I need to arrive early for my appointment?
Please arrive early to ensure a timely check-in and to reduce wait time.
New patients are expected to arrive 30 minutes prior to their scheduled appointment time because there are new patient forms that needs to be completed before being seen by the physician. Part of the new patient forms can be found here. The remaining new patient intake forms are to be completed in clinic.
Existing patients are expected to arrive 10 minutes prior to their scheduled appointment time to verify active insurance and complete paperwork.
What should I bring to my appointment?
For all appointments, please bring:
current copies of insurance card
driver license/Identification card
completed patient forms (can be found here)
medical records (this will help Dr. Lee with your consultation)
What should I do if I am running late or need to cancel my appointment?
If you are running late for an appointment, please call the office with your estimated time of arrival. We will try our best to accommodate, but cannot guarantee you will be seen that day. Patients who arrive more than 15 minutes late for their scheduled appointment may have to reschedule their appointment for another day and pay the cancellation and missed appointments fee since our physicians make a strong effort to adhere to their pre-arranged schedule at all times
It is our office policy that patients must cancel their appointment at least 24 hours in advance. Cancellations and rescheduling of appointments can be done by speaking to someone from the office in person or on the phone or leaving a voicemail message.
If a patient misses an appointment and/or does not cancel or reschedule their appointment within the above cancellation period, the patient will be charged a fee. New patients will be charged $250, follow up visits will be charged $150, and infusion patients will be charged based on the amount of the infusion generally takes ($150 per hour).
Please help us to serve you and our community better by keeping your appointment.
Do I need to fast for my appointment or for labs ordered?
Typically no. Fasting is only required for certain lab tests. Dr. Lee will let you know if you need to fast prior to appointments.
How do I obtain my lab results and other medical records? Is there a fee?
Lab results will be reviewed with you in your follow up visit.
Medical records are released after "medical release" forms are signed by the patient. There is no fee for physician-to-physician medical records. There is a nominal fee for personal use of medical records. Please allow 4 business days for processing of medical records requests.
At this time, we do not have an infusion center. Dr. Lee wants to first make sure you get diagnosed and treated with the suitable medication for your needs. She can refer you to infusion centers that have everything set up to make your experience a comfortable one.
How do I get a prescription refilled?
Dr. Lee strives to provide enough refills that will last you until your next visit. Refill requests may be done in person at the appointment, via phone or voicemail, or via letter to the office.
Medication refills may take up to 48 business hours to be completed. For patient safety, patients are required to follow up on a regular basis with necessary lab results for our providers to continue medication refills.
Please be aware that Oasis Rheumatology Medical Center does not call individual pharmacies.
Can I get narcotics/pain medication/controlled substances prescribed?
Oasis Rheumatology Medical Center reserves the right not to prescribe controlled substance medications and will not prescribe continuous pain medication.
Patients who require continuous controlled substance medications will be referred to their primary care physician or a certified pain management physician.
What type(s) of payment does your office accept?
We accept cash, debit card, VISA, Mastercard, and Discover.
We do not accept American Express, Checks, or Cashiers Check.
How do I pay my balance?
Balances can be paid in person or by phone.
We accept cash, debit card, VISA, Mastercard, and Discover.
We do not accept American Express or Check.
We accept cashiers checks made to "Oasis Rheumatology Medical Center"
Please call us at 702-509-7989 for more information.
Does Dr. Lee see pediatric rheumatology patients?
Pediatric rheumatologic conditions and treatment differ from adult conditions. Therefore, Dr. Lee advises you to seek a board certified pediatric rheumatologist.
Can my Rheumatologist act as my Primary Care Physician?
At Oasis Rheumatology Medical Center, Dr. Lee primarily focuses on rheumatic conditions and encourages all her patients to have a primary care physician.
Oasis Rheumatology Medical Center
Looking to schedule an appointment? Call us: 702-509-7989 or Contact Us